The Alcatel-Lucent public web site is temporarily unavailable while we work behind the scenes to improve our performance and enhance our reliability. You may still log in to customer and business partner applications such as OnLine Customer Support through the links at the right. We hope you will return soon.
Customer Technical Support
To reach a support engineer:
- For Alcatel-Lucent Carrier/Service Provider support: log in and
select your country from the "Technical Support Phone Numbers" list in
the right-hand column.
- For Alcatel-Lucent Enterprise support: Alcatel-Lucent Enterprise Support
Web Support Information
For assistance with Website registration, Collaboration Workspace,
Alcatel-Lucent Product Training Login IDs, and web access for these areas:
For assistance with Order Management web navigation, entitlements, (Order
Status, Pricing, etc.) and website troubleshooting:
- Inside the United States: 1 877-894-4647
- Outside the United States: +1 314-909-5465
For assistance with OnLine Customer Support website issues:
Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of service providers, enterprises and governments worldwide, providing solutions that deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 17.8 billion in 2007 and is incorporated in France, with executive offices located in Paris.
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